The client has a mobile app used by salespeople. The client would like to add functionality to be able to make and receive calls from mobile devices (iOS, Android) via the Twilio telephone API set.

The task is to build a design & plan which would include:
* Details of the new user interfaces required
* API Calls required to make phone calls, receive phone calls
* API Calls to collect call data
* Functionality required on mobile device
* Functionality required on server
* Error handling, alerting and recovery
* Administrative tools to administer telephony services delivery (eg. enabling/disabiling telephony per user)
* New reports required (eg. call minutes per user, per period, calls made, calls received per user per period)
* Estimate of costs to build new functionality
* Estimate of costs to operate new services (cost per user/per minute, etc)
* Summary of overall feasibility of solution
* [Potentially] evaluation of potential suppliers to
build the solution.

The successful applicant for this role will have:

* Multi-year design and implementation experience with the Twilio API set, including use of these on mobile devices and servers
* Ability to architect scalable and stable telephony solutions
* Deep understanding of telephony technology and terminology
* An understand of cost / functionality / complexity trade-offs in implementation of telephony solutions
* Project management skills
* An understanding of the Australian telephony and interconnect environment and how Twilio services actually work  in the Australian market, including provisioning of fixed/mobile numbers
* An understanding of the economics of telephony service delivery – typical costs applied in telephony service delivery
* Excellent spoken and written English
* Can be based anywhere in the world but availability in Australian working hours for calls is essential

Hourly rate will depend on the candidate’s level of skill & experience.

Hourly Range: $15.00-$70.00

Posted On: July 18, 2024 04:28 UTC
Category: Mobile Design
Skills:iOS, Mobile App Design, Twilio API, Smartphone, Telecommunications Engineering, User Authentication, Telephone, Android, iOS Development

Country: Australia

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