We run a complex Zendesk environment for our consultancy and are migrating to Jira Service Management. We want to engage with a freelancer or firm to help us design the project. Our intended timeline to complete the project is May 31, 2024.

We need someone who:

1. Has a deep understanding of both platforms (but particularly Jira Service Management)
2. An ability to understand the many integrations that play a role in our zendesk and will need to be accounted for in the new system
3. Will meet with each teams to identify user requirements and provide insight from a UX/UI standpoint
4. Will help drive the project alongside our Zendesk Lead and Engineering teams.

Posted On: January 23, 2024 20:18 UTC
Category: UX/UI Design
Skills:Software Design, Information Architecture, Agile Project Management, Zendesk, Product Management, Jira, Atlassian Confluence, Business with 10-99 Employees

Country: United States

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