Flyttsmart is a Swedish company that connects customers with moving and related services. We are looking to revolutionize the moving industry by creating a user-friendly and efficient online platform that streamlines the quotation process, improves transparency, and provides a seamless experience for both customers and service providers.
Project Overview:
This project involves the development of a bidding platform where customers can request quotes for moving services and providers can bid on those jobs. The platform should be intuitive and easy to use for both parties, with clear communication channels and automated processes.

Features:
1. Customer Interface:
Quote Request Form: A user-friendly form where customers can input details about their move, including:
Services requested: Moving assistance, packing, unpacking, furniture disassembly/assembly, cleaning, storage, etc.
Moving dates: Desired dates for moving and any additional services.
Addresses: Pickup and delivery addresses with details about accessibility, stairs, elevators, etc.
Inventory: Information about the size and type of belongings (furniture, appliances, special items).
Special requirements: Additional information or requests, such as handling fragile items or antiques.
Quote Comparison: A clear overview of received quotes from different providers, including price, services offered, provider ratings and reviews, and availability.
Communication: Ability for customers to ask questions to providers directly through the platform and receive updates on quote status.
Booking: A simple and secure way to accept a quote and book the service directly through the platform.
Payment Processing: Secure integration with payment providers to enable online payments.
Tracking: Real-time tracking of the moving process, including the estimated arrival time of the movers.
Feedback: An easy way to provide feedback on the provider and the service after the move is completed.
2. Provider Interface:
Quote Requests: A list of new quote requests that match the provider’s services and geographic area.
Bidding: Ability to submit quotes on requests, including price, services offered, and availability. Providers can also include additional information or comments to stand out from the competition.
Communication: Ability to communicate directly with customers through the platform to clarify details and answer questions.
Scheduling: A calendar feature to manage bookings and availability.
Performance Tracking: Insights into the number of won and lost quotes, customer reviews, and overall revenue generated through the platform.
3. Admin Interface:
Provider Management: Ability to add, edit, and remove providers, as well as review their performance and ratings.
Customer Management: Overview of customer information, quote history, and feedback.
Data Analytics: Reports and insights on quote requests, bidding activity, bookings, customer behavior, and overall platform performance.
System Settings: Ability to customize platform settings, including language, currency, and notifications.
Technical Requirements:
Platform: Web application with responsive design for optimal user experience across all devices.
We are on aws today.
API Integrations: Integration with payment providers, mapping services, and other relevant third-party APIs.
Security: Implementation of robust security measures to protect user data and ensure platform integrity.
Design: Development of a user-friendly and intuitive design for both customer and provider interfaces.
Development: Implementation of the platform features and integration with necessary APIs.
Testing: Thorough testing to ensure the platform functions as intended and meets all requirements.
Deployment: Launch of the platform and integration with Flyttsmart’s existing systems.
Maintenance and Further Development: Ongoing monitoring, updates, and implementation of new features as needed.
Success Criteria:
Increased Efficiency: Reduced time and resources required to handle quote requests and bookings.
Improved Transparency: Clear overview of quotes and easy comparison for customers.
Enhanced Customer Satisfaction: A seamless and user-friendly experience leading to more bookings and positive reviews.

Additional Information:
Flyttsmart will handle all invoicing and payment processing, we have a process for once a job is accepted today.
We are looking for a skilled and experienced development team to bring our vision to life. If you are interested in this project, please submit your proposal with your experience, qualifications, and estimated timeline and budget. We look forward to hearing from you!

Inspiration https://movingboardsusa.com/

Hourly Range: $25.00-$50.00

Posted On: May 01, 2024 10:18 UTC
Category: Full Stack Development
Skills:Web Application, ChatGPT API Integration, Customer Relationship Management, API

Country: Sweden

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